Energy Assistance

Energy Assistance Programs


The Illinois Low Income Heating & Energy Assistance Program (LIHEAP) provides assistance with utility costs during the eligible time frame or until funds are exhausted for income eligible households. Assistance will include a one-time utility payment for heat and electric service and payments will be sent directly to the energy provider on behalf of the eligible household.

For more information on how to apply for assistance, call the office at 815-232-3141 or 800-883-1111 from 8:00 a.m. to 3:30 p.m.

Important Documents & Information

Northwestern Illinois Community Action Agency, as administrator of the Home Energy Assistance Program in Stephenson and Jo Daviess Counties, is pleased to announce that funds are available to assist income-eligible households with their natural gas, propane, and electric heating bills, and furnace assistance for homeowners.  May 31st, 2023, is the last day to submit an application for PY23 LIHEAP program.  All documents must be submitted by June 6, 2023.

Liheap Pre-Application Information Packet


 Liheap Appeal Notice